Billing Cycle

You will receive your cable bill during the first week of each month.

The due date is the 28th of each month. Payment must be recorded in our office by the 28th or you will be charged a late fee of $3.00.

Reminder notices are prepared on the 29th, or the next business day, following the due date. This reminder indicates the disconnect date. You could have at least five business days before disconnection, depending on whether the fifth day falls before a
non-business day. You must pay the monthly bill and the late fee to avoid disconnection.

Our final notices are computer generated and are automatically sent out on the specified date. Payments my be delayed due to the mail system and will be posted as soon as they are received. If you do receive a final notice and you have sent your payment on time, please call us to verify all information and have any problems corrected.